Solutions
AI Chatbot & Automation
AI handles the routine. Your team handles what matters.
AI customer service with knowledge-based answers, integrations and Human Agent handover.
Capabilities
What AI Chatbot & Automation includes
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AI customer service
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Knowledge base / RAG
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Website chatbot
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API integration
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External data integration
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Human Agent handover
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Conversation history
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Analytics
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Additional communication channels where supported
Cloudkia AI Chatbot · Live on this website
AI handles the routine. Your team handles what matters.
- 24/7 AI responses
- Knowledge-based answers
- RAG
- Lead collection
- Human Agent handover
- API integration
- Conversation logging
- Analytics
Hi, I'm Cloudkia AI. Ask me about custom software, SharePoint, AI chatbots, websites or support.
We handle staff claims in Excel. Can you build an approval system?
Yes. Cloudkia builds workflow and approval systems for claims, travel and training requests. Shall I pass your details to our team?
Handed over to a Cloudkia team member
Cloudkia teamHi, I've read your conversation. When would suit you for a short call?
Explore AI Chatbot & Automation
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AI Customer Service Chatbot
24/7 AI responses from your own knowledge base, on your website.
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Human Agent Handover
When a question needs a person, the conversation passes to your team with the full history.
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AI & Business Automation
Connect AI to your business systems and data to automate routine work.
Process
How we work
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01
Discovery
We map your current process, users, systems and the problem to solve.
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02
Design
Workflows, screens and integrations agreed with your team before we build.
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03
Development
Built in stages you can review, test and give feedback on.
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04
Launch & support
Go-live, training, then maintenance and improvements as you grow.
Tell us your business problem.
Cloudkia can design, build, integrate, automate, grow and support the digital solution.